FAQ

How do I place an order?
TruckXssories has several methods for you to place an order with us (561)665-0213. Simply checkout online using various payment methods or give us a call at (561)665-0213. Make sure to record your order number. This will help you in tracking your order.

Internet Web Site
We are open 24 hours a day for you. Follow the easy check out procedures and get your order in now. You will receive an email confirmation shortly after placing your order. Please review it and verify that your order is correct. If any changes are required, please call our Customer Service Dept. at  (561)665-0213. Orders do process quickly and at times it may be too late to make any changes.

Phone-In
Mon - Fri: 9am - 11pm EST
Sat: 9am - 10pm EST
Talk to our knowledgeable Sales Staff for advice or recommendations on what will work best for your application. We can help with some of the confusing questions. Call us at  (561)665-0213

What payment methods do you accept?

TruckXssories offers several methods of payment options.

Credit Card — We accept VISA, MasterCard, Discover, American Express and PayPal.

Can I use a different Bill to and Ship to address?

Typically, we can only ship to a customer''s credit card billing address. This is the contract stated rule put upon us (and all) merchants by the credit card companies in order for us to be guaranteed payment. To have your order shipped to an alternate address, contact your credit card company first and tell them you would like to set up an alternate shipping address. They will then ask you some security questions and typically grant your request and have your new information updated within 48 to 72 hours. That allows you to then place the order, or if you have already placed it, allows us to continue with the shipment. Those procedural steps are required due to the potential of fraudulent orders.
When will my credit card be charged?

We will charge your card typically the same or next business day an order is placed (by law, we are required to send your order within 30 days of payment unless you agree to keeping your order on backorder status). You can cancel an order at any time prior to shipment, at no cost to you, by calling our Customer Service Dept. at (561)665-0213. Restocking fees apply for any orders already in transit.